1. Shouldn’t you know who you are using?
Silly as it may seem but many websites don’t tell you are who owns and runs the business. Avoid such companies.
2. Some websites put up Australian flags and the company is not Australian. If you discover such deception then you really must wonder about what is being offered.
Some companys even have ‘02’ telephone numbers listed which are ‘link numbers’ to other countries.
Choose an Australian company to Trust
3.It may seem obvious but your FIRST STEP should be to ensure you speak to your consultant before you proceeding with anything. If you don’t have confidence in the company that you are dealing with then details about hospital, costs, hotels etc are irrelevant.
Business owners are more passionate about ensuring you have a good experience.
Look for the details of the directors / owners and speak to them about their personal experience and background- Are they arm chair experts? Find out exactly what operations they have had in Thailand.
4. The best Thai hospitals have independent consultants.Consultants that have seen outcomes of thousands of operations and therefore know particular surgeon’s results.
Use a company where the consultant can ‘bother’ to ring you and discuss your personal needs before putting an individual plan together for you.
5. Local knowledge is critical. Local knowledge means that your local consultants often meets surgeons, often travel to hospitals and regularly meets with hospital management (not the consultant that has never been or only been a few times to Thailand)
They will also understand where there are safe hotels, time and distances to travel etc.
The end result, even before you leave, has to be that you know exactly each step of your trip and your procedure will follow. Confidence is mirrored in the experience you have.